1. Data controller

The entity responsible for processing the data is:

Smellit — Xideias, Lda
Email: geral@smellit.pt

2. Data we collect

We may collect the following personal data:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment data, processed securely by external providers
  • Browsing data, such as cookies and website behaviour

3. Purposes of data collection

Your data is used for:

  • Order processing
  • Shipping and delivery of products
  • Customer communication
  • Customer support
  • Sending marketing communications, when authorized
  • Improving the website experience

4. Data sharing

Your data may be shared with third parties only when necessary, including:

  • Carriers
  • Payment processors
  • Email marketing platforms

We ensure that all entities comply with applicable data protection standards.

5. Cookies

We use cookies to improve your browsing experience, analyse traffic, and personalize content.

You can manage or disable cookies in your browser settings.

6. Data retention

Your data will be retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. User rights

Under applicable law, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise any of these rights, simply contact us by email.

8. Data security

We adopt appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

9. Changes to the Privacy Policy

We reserve the right to update this policy whenever necessary. We recommend reviewing this page periodically.

10. Contact

For any questions about this Privacy Policy or your data, you can contact us at:

geral@smellit.pt