Terms and Conditions

1. Identification

2. Purpose

These terms govern the sale of products through the website, as well as its use by the user.

3. Products

The products available are perfumes and related items.

We make every effort to ensure that descriptions and images are as accurate as possible. However, slight variations may occur.

4. Prices

All displayed prices include VAT at the applicable legal rate.

We reserve the right to change prices at any time without prior notice. However, the price applied will always be the price shown at the time of purchase.

5. Orders

By placing an order, the customer confirms that they:

Are at least 18 years old or have legal authorization
Provide accurate and complete information

After checkout, a confirmation email will be sent.

6. Payment

We accept the payment methods available at checkout.

Payments are processed securely through external providers.

7. Shipping

Shipping conditions, delivery times, and costs are described on the Shipping page.

8. Right of withdrawal

Under Decree-Law No. 24/2014, the customer may return the order within 14 days of receipt, provided the product meets the conditions set out on the Exchanges and Returns page.

9. Liability

The brand is not responsible for:

Website interruptions
Delays caused by carriers
Improper use of products

10. Intellectual property

All website content, including text, images, design, and logo, is the property of the brand and may not be used without authorization.

11. Data protection

Personal data is processed in accordance with our Privacy Policy and the General Data Protection Regulation.

12. Dispute resolution

In the event of a dispute, the consumer may contact an alternative consumer dispute resolution entity.

More information is available at:
www.consumidor.gov.pt

13. Changes

We reserve the right to amend these Terms and Conditions at any time. Changes take effect once published on the website.

14. Contact

For any questions related to these terms, you can contact us at:

geral@smellit.pt